We recognise that being part of a family is not always easy and sometimes children, young people and parents experience difficult situations and may benefit from a little help.
Because each family is unique, we give them lots of support tailored to their specific needs and set of circumstances. By listening and working alongside families, we empower them to take control of their lives and make positive decisions for themselves.
We focus on people’s strengths, encouraging parents in the good things they are doing and helping enable change by improving confidence, strengthening relationships and supporting families to have quality time together.
We work flexibly to ensure families get the support they need, when they need it. By working with families in their homes we make support as accessible and relevant as possible.
Family matters offers a range of services, support and bespoke packages and workshops that schools can purchase to help parents have a better understanding of their children’s needs by providing a toolkit of parenting strategies to apply to their own unique family situation.
Our courses and workshops offer parents, a positive experience of learning and enhancing aspirations for themselves and their children increases well-being for the whole family.
Family Matters courses & prices
Please note all prices are excluding VAT
Family Matters points
The cost effective and flexible way to pay for parenting support and courses
- Up to 12% discount on marked prices
- Flexibility to spend points when and where needs are identified
- Points last for 2 years from date of purchase
12,000 points (min order) £1,200 +VAT
20,000 points £2,000 +VAT
45,000 points £4,455 +VAT
We’re Opening a Nursery
In Spring 2021, YMCA Norfolk will be opening Muddy Puddles, an Ofsted-registered nursery, mirroring YMCA’s all over the country as the leading provider of childcare in the voluntary sector. Muddy Puddles will be based at our brand-new multi-service community centre on Aylsham road, also featuring Community café and a Soft Play centre.