YMCA Norfolk

YMCA Norfolk

Helping young people towards a brighter future

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We recognise that being part of a family is not always easy and sometimes children, young people and parents experience difficult situations and may benefit from a little help.

Because each family is unique, we give them lots of support tailored to their specific needs and set of circumstances. By listening and working alongside families, we empower them to take control of their lives and make positive decisions for themselves.

Family matters

We focus on people’s strengths, encouraging parents in the good things they are doing and helping enable change by improving confidence, strengthening relationships and supporting families to have quality time together.

We work flexibly to ensure families get the support they need, when they need it. By working with families in their homes we make support as accessible and relevant as possible.

Family matters offers a range of services, support and bespoke packages and workshops that schools can purchase to help parents have a better understanding of their children’s needs by providing a toolkit of parenting strategies to apply to their own unique family situation.

Our courses and workshops offer parents, a positive experience of learning and enhancing aspirations for themselves and their children increases well-being for the whole family.

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Family Matters courses & prices

Please note all prices are excluding VAT

Available Online  £1257 / 11,307 pts

Up to 8 Children 

Creative Wellbeing & Mindfulness coaching for children & young people age 8-12

Using a combination of creative, therapeutic exercises and mindfulness techniques this programme will: 

  • Give children a safe space to explore what lock-down meant for them (optional). 
  • Promote well-being
  • Build a greater awareness of emotions
  • Develop emotional resilience
  • Foster positive social skills
  • Provide a set of tools that children can use whenever they need them
  • Mindful movement will be encouraged as part of each session

The programme can be delivered as a whole over weekly sessions or as stand-alone sessions for more targeted support.

Small groups, school groups (8 maximum) family groups and in 1:1 sessions.

Sessions will each last about 90 minutes. The programme has been adapted by a qualified Confident Hearts Creative and Wellbeing Mindfulness coach

Bespoke workshops/small groups around identified needs

Ideal for groups of children with similar identified needs to work together as a group to find strategies to develop skills and resilience in key areas. 

Includes meeting with key person at school to discuss groups needs / 
up to 1.5 session / prep/travel / feedback. £160 / 1440 pts for each workshop

Solution focused support using a variety of parenting tools to enhance parents’ skills and improve relationships within the home setting. Can be delivered at home or in the community. This can be for families with emerging needs or those with already complex needs. We can support at FSP meetings and offer reports or letters of support to services working with the family. 

£35 per hour / 315pts per session

Bespoke Workshop/Event

Structured around current/specific/identified needs or issues.

Stress Matters 

Understanding what stress is, how it feels, how it impacts on us and how to positively manage it.

Confidence Matters

Supporting parents to recognise how confidence can look and feel within themselves and how this can have a positive effect on their children and their wellbeing.

Communication Matters 

Looking at the effective use of language and the exploration of different styles of communication and the impact this can have on our children.

Time Together Workshops/Events for Families

Structured and supported opportunities for parents and children to develop confidence to engage with each other through craft-based activities and to develop positive ways to communicate thoughts and feelings. 

Ideal for families needing support around positive play and learning where attachment may be an issue.

Can be themed around time of year/event/celebration.

Includes meeting with key person at school to discuss families, needs / 

up to 3 hour sessions / evaluation and feedback

£283 / 2547 pts

Understanding your child’s behaviour. Supporting parent/child relationships.

Ideal for parents and carers wanting to understand brain development, emotional development and child behaviour and enhance their parenting skills.

Includes 12 x 1 hour sessions/evaluation and feedback / 

2 staff members

£1,133 / 10197 pts

This is a training package to look at the importance of building emotional resilience, its meaning and practical ways on which to do this and enhance staff well-being and professional practice.

2 members of staff to complete 6 hours of training to staff over 1 full or 2 half days / Please note more staff can be added for an extra charge if required to reach a wider audience / available online

£946 or 8500 pts

*Sessions to support the setting up of group peer supervision – manage practice and academic stress.

Reflect on emotional reactions to practice and how they relate to decisions. 

Feedback – leads to increased confidence, sense of professional identity and motivation as well as stress management. 

*Importance of doing this correctly – these will then be sustained by the group. Usually around 3-5 sessions to establish. 

Includes preparation and support to sustain groupwork / available online

£35 / 315 pts per hour

Sessions to offer a safe environment to reflect on practice and their emotional reactions. 

Improves problem solving and coping style and goal orientated perspective – important for resilience and well being.

Includes preparation / available online

£35 / 315 pts per hour

Relationships, both professional and personal suffer challenges and difficulties that impact on staff and or family/child well-being. We are able to offer a mediation service for both families and staff. 

Includes preparation / available online

£35 / 315 pts per hour

Family Matters points

child adult playing

The cost effective and flexible way to pay for parenting support and courses

Key features

  • Up to 12% discount on marked prices
  • Flexibility to spend points when and where needs are identified
  • Points last for 2 years from date of purchase

12,000 points (min order) £1,200 +VAT
20,000 points £2,000 +VAT
45,000 points £4,455 +VAT