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YMCA Norfolk
YMCA Norfolk

YMCA Norfolk

Helping young people towards a brighter future

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Mind Matters is a mental health training programme providing internationally recognised courses, accredited by the Royal Society for Public Health (RSPH).

Our vision is to help Norfolk become a stigma-free community through improving mental health awareness.

We offer comprehensive training packages across our two leading courses, with bespoke resources for each trainee.

young woman outside ymca

Youth Mental Health First Aid

young adults image

Would you know how to help a young person having suicidal thoughts?

According to MHFA England, record levels of young people are struggling. Academic pressure, social media, bullying, poverty, lack of professional help – all have been named as contributing to this epidemic of poor mental health in our young people.

Mind Matters offers accredited Youth Mental Health First Aid training for adults who work with young people, providing an increased knowledge and awareness of mental health as well as practical tools for supporting young people.

We can also provide support and training to set up a peer mentoring scheme within the school setting. Visit our courses page for more information.

Providing young people, teachers, parents or those working in youth settings with the practical tools for building resilience, self-esteem, confidence and good mental health.

Ideal for Continuing Professional Development or initial awareness sessions.

Up to 30 delegates / 1 trainer / 

up to 4 hours in any one session / online available

£90 / 810 pts per hour

An introduction to mental health, raising awareness, challenging stigmas and breaking down barriers for young people. 

Ideal for school assemblies. 

½ hour / 1 youth mental health engagement worker / online available

£62 / 558 pts

Setting up a peer mentoring programme and training a number of young people in the ASDAN Peer Mentoring Short Course in order to support fellow students. This helps to identify and address low level concerns before they escalate. 

Ideal for those in later High School Years and those in College.

20 peer mentors / 7 hours delivery / 1 trainer

£558 / 5,022 pts 

Providing all staff, volunteers and those who work with adults an awareness of mental health issues affecting adults as well as the practical tools for building resilience and promoting good mental health.

Ideal for Continuing Professional Development or initial awareness session.

Up to 16 delegates / 1 trainer / bespoke mental health training packages available on request / online available

£90 per hour

A short course designed to equip learners with a better understanding of techniques to Coach and Mentor young people. 

10 delegates / 6 hours delivery / 1 trainer / online available

£515 / 4,635 pts

A nationally recognised training course that provides an opportunity for young girls to explore topics such as identity, relationships and the impact of social media as well as being empowered and growing in self-esteem, confidence and positive body image.

Ideal for females in high school or college.

16 girls / 8 sessions / 1 trainer

£580 / 5,220 pts

This introductory session raises awareness of young people’s mental health. It covers some of the common mental health issues, provides skills to work more effectively with young people affected by mental health issues and ways to support them.

Ideal for parents, young volunteers and teachers.

Qualified trainer / recognised qualification / online available

£70 / 630 pts per person
discounted group rates available (max 16)

Provides a good understanding of a range of mental health issues and how best to help young people access other support and specialist services. 

Ideal for parents, teachers, young volunteers and those who are supporting young people. An essential tool to be able to identify emerging mental health needs and to prevent problems escalating. 

Qualified trainer / recognised qualification

£88 / 792 pts per person
discounted group rates available (max 16)

Provides in-depth exploration and understanding of a range of mental health issues. 

Ideal for senior teaching staff, youth workers or those involved with a young person’s welfare in alternative provision. 

Online available £130 / 1,170 pts per person discounted group rates available (max 16)

Adult Mental Health First Aid

Did you know stress, anxiety and depression are the biggest cause of sickness absence in our society?

Our Mind Matters team can provide organisations of all sizes with tailored adult mental health training, from first aid to heightening awareness. This includes the option of consultancy work to ensure your training programme is personalised to your business and its policies.

By fostering a supportive environment where the stigma of mental health is challenged, staff can be supported to become a thriving and productive workforce.

This course is ideal for all working professionals including project leads, line managers, frontline staff, senior management or those working with adults.

Provides a good understanding of a range of mental health issues and how best to help colleagues or friends access other support and specialist services. 

Ideal for employees, senior management or those with line management responsibilities.

Qualified trainer / recognised qualification

£110 / 990 pts per person 
discounted group rates available (max 16)

Provides in-depth exploration and understanding of a range of mental health issues within the context of a workplace. 

Ideal for all working professionals including Project Leads, Line Managers, Senior Management or those working with adults.

Qualified trainer / recognised qualification /

Online available £145 / 1305 pts per person
discounted group rates available (max 16)

mental health matters img

Mind Matters Business

Business man

“As the trend to focus on well-being and mental health in the workplace becomes an increasing priority it has been positive to invite YMCA Norfolk to become part of our delivery team to be able to offer Mental Health First Aid Training to clients as well as advice on integrating mental health into everyday work practices.”

Rachel Blackburn MBA, Director US2U Consulting Ltd

2 in 5 employees (39%) reported experiencing poor mental health symptoms related to work in the last year.1

Health and Wellbeing are key strands of responsible business. Good employee mental health is fundamental to building a successful, sustainable organisation and we know that good work positively enhances wellbeing1, yet 69% of managers reported receiving no mental health training as part of their role2. 

It’s clear that mental health training and support is vitally needed in the workplace to ensure that staff thrive, and businesses prosper. The Wellbeing Team at YMCA Norfolk can provide the internationally recognised and certificated Mental Health First Aid training as well as working with your organisation to support your policies and procedures around mental health.

1Business in the Community, Mental Health at Work 2019 Report ‘Time to Take Ownership’
2Institute for Leadership and Management, Mind Culture 2017

An internationally recognised and certificated course, delivered by trainers accredited by the Royal Society for Public Health (RSPH), training individuals to become official Mental Health First Aiders for your work place.

The 2 day course provides a broad understanding of mental health issues affecting adults as well as equipping participants with how to identify, understand and help those experiencing a mental health issue.

Ideal for all working professionals including Project Leads, Line Managers, Senior Management or those working with adults.

Qualified trainer / recognised qualification / discounted group rates available (max 16) / online available

£180 / 1620 pts

Provides a good understanding of a range of mental health issues and how best to help colleagues or friends access other support and specialist services. 

Ideal for employees, senior management or those with line management responsibilities.

Qualified trainer / recognised qualification / discounted group rates available (max 16)

£110 / 990 pts pp

Providing all staff, volunteers and those who work with adults an awareness of mental health issues affecting adults as well as the practical tools for building resilience and promoting good mental health.

Ideal for Continuing Professional Development or initial awareness session.

Up to 16 delegates / 1 trainer / bespoke mental health training packages available on request / online available

£90 per hour

Our Services

01

Mental Health First Aid

A recognised qualification. This provides a good understanding of a range of mental health issues and how best to help young people and signpost to other support and specialist services.

02

Mental Health Awareness Sessions / Workshops

Providing young people, teachers and parents with practical tools for building resilience, self-esteem, confidence and good mental health.

03

Mental Health Roadshows

Providing a high impact, one-off event that will engage large numbers of young people in mental health issues. This can be used to respond to young people needs and explore particular issues.

04

Young Mental Health Champions –
Peer to Peer Education

We offer a range of tailored services and delivery models around mental health and wellbeing to meet the needs of your school and its pupils.

05

Counselling Service

Our qualified counsellors are trained in a variety of approaches and work to the ethical framework for good practice of the British Association of Counselling and Psychotherapy.

Counselling Support

Our qualified counsellors are here to support you and find everything you need to start your counselling journey.

Our counselling service provides early stage, individual support for young people. Our counsellors are trained in a variety of approaches, they are members of the British Association of Counselling and Psychotherapy (BACP) and work in accordance with the current Ethical Framework for the Counselling Professions. Certified to deliver sessions online. Ideal for High schools without an in-house counselling service.

young man

We are also pleased to be able to offer our counselling sessions to private paying customers who are looking for some support for their children. We have a dedicated Counselling co-ordinator experienced in understanding the requirements of a young person and ensuring they receive the most appropriate service for their needs.

For more information or to book one of our sessions, please email us on counselling@ymcanorfolk.org

Mind Matters courses & prices – full list

Please note all prices are excluding VAT

Providing young people, teachers, parents or those working in youth settings with the practical tools for building resilience, self-esteem, confidence and good mental health.

Ideal for Continuing Professional Development or initial awareness sessions.

Up to 30 delegates / 1 trainer / 

up to 4 hours in any one session / online available

£90 / 810 pts per hour

An introduction to mental health, raising awareness, challenging stigmas and breaking down barriers for young people. 

Ideal for school assemblies. 

½ hour / 1 youth mental health engagement worker / online available

£62 / 558 pts

Setting up a peer mentoring programme and training a number of young people in the ASDAN Peer Mentoring Short Course in order to support fellow students. This helps to identify and address low level concerns before they escalate. 

Ideal for those in later High School Years and those in College.

20 peer mentors / 7 hours delivery / 1 trainer

£558 / 5,022 pts 

Providing all staff, volunteers and those who work with adults an awareness of mental health issues affecting adults as well as the practical tools for building resilience and promoting good mental health.

Ideal for Continuing Professional Development or initial awareness session.

Up to 16 delegates / 1 trainer / bespoke mental health training packages available on request / online available

£90 per hour

A short course designed to equip learners with a better understanding of techniques to Coach and Mentor young people. 

10 delegates / 6 hours delivery / 1 trainer / online available

£515 / 4,635 pts

A nationally recognised training course that provides an opportunity for young girls to explore topics such as identity, relationships and the impact of social media as well as being empowered and growing in self-esteem, confidence and positive body image.

Ideal for females in high school or college.

16 girls / 8 sessions / 1 trainer

£580 / 5,220 pts

Provides a good understanding of a range of mental health issues and how best to help young people access other support and specialist services. 

Ideal for parents, teachers, young volunteers and those who are supporting young people. An essential tool to be able to identify emerging mental health needs and to prevent problems escalating. 

Qualified trainer / recognised qualification

£88 / 792 pts per person
discounted group rates available (max 16)

Provides in-depth exploration and understanding of a range of mental health issues. 

Ideal for senior teaching staff, youth workers or those involved with a young person’s welfare in alternative provision. 

Online available £130 / 1,170 pts per person discounted group rates available (max 16)

Provides a good understanding of a range of mental health issues and how best to help colleagues or friends access other support and specialist services. 

Ideal for employees, senior management or those with line management responsibilities.

Qualified trainer / recognised qualification

£110 / 990 pts per person 
discounted group rates available (max 16)

Provides in-depth exploration and understanding of a range of mental health issues within the context of a workplace. 

Ideal for all working professionals including Project Leads, Line Managers, Senior Management or those working with adults.

Qualified trainer / recognised qualification /

Online available £145 / 1305 pts per person
discounted group rates available (max 16)

An internationally recognised and certificated course, delivered by trainers accredited by the Royal Society for Public Health (RSPH), training individuals to become official Mental Health First Aiders for your work place.

The 2 day course provides a broad understanding of mental health issues affecting adults as well as equipping participants with how to identify, understand and help those experiencing a mental health issue.

Ideal for all working professionals including Project Leads, Line Managers, Senior Management or those working with adults.

Qualified trainer / recognised qualification / discounted group rates available (max 16) / online available

£180 / 1620 pts

Provides a good understanding of a range of mental health issues and how best to help colleagues or friends access other support and specialist services. 

Ideal for employees, senior management or those with line management responsibilities.

Qualified trainer / recognised qualification / discounted group rates available (max 16)

£110 / 990 pts pp

Providing all staff, volunteers and those who work with adults an awareness of mental health issues affecting adults as well as the practical tools for building resilience and promoting good mental health.

Ideal for Continuing Professional Development or initial awareness session.

Up to 16 delegates / 1 trainer / bespoke mental health training packages available on request / online available

£90 per hour

Mind Matters points

young woman

The cost effective and flexible way to pay for parenting support and courses

Key features

  • Up to 12% discount on marked prices
  • Flexibility to spend points when and where needs are identified
  • Share points between schools, across clusters or academy groupings
  • Have the backup of a counselling service if you need it or spend the points on preventative programmes
  • Points last for 2 years from date of purchase

12,000 points (min order) £1,200 +VAT
20,000 points £2,000 +VAT
45,000 points £4,455 +VAT

Wellies

We’re Opening a Nursery

In Spring 2021, YMCA Norfolk will be opening Muddy Puddles, an Ofsted-registered nursery, mirroring YMCA’s all over the country as the leading provider of childcare in the voluntary sector. Muddy Puddles will be based at our brand-new multi-service community centre on Aylsham road, also featuring Community café and a Soft Play centre.

MUDDY PUDDLES
247A0211

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YMCA Norfolk

Registered Address:
YMCA Norfolk
Aylsham Road
Norwich
NR3 2HF

Registered in England No. 2067523
Registered Charity Number 801606

Registered Social Housing Provider No. H3868

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YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.
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