• Skip to primary navigation
  • Skip to main content
  • Skip to footer
YMCA Norfolk
YMCA Norfolk

YMCA Norfolk

Helping young people towards a brighter future

  • Who We Are
    • Our Vision, Mission & Values
    • Our History
    • Our Executive Team
    • Our Board
    • Info for Funders
    • Annual Review
  • What We Do
    • Family and Youth Work
      • Family Support
      • Youth Clubs & Services
      • Muddy Puddles Nursery
      • Partnerships
    • Health and Wellbeing
      • Wellbeing Matters
      • Mental Health Training & Counselling Service
    • Housing
      • Accommodation
        • My Place, Norwich
        • Norwich Central
        • Community Housing Norwich
        • St Pauls Lodge Great Yarmouth
        • Community Housing Kings Lynn
        • Umbrella, Norwich
      • Supported Lodgings
      • Norfolk Nightstop Plus
    • Training and Education
      • Muddy Puddles Nursery
      • E-learning Service
    • Support and Advice
      • Chaplaincy
      • SOS Bus
    • YMCA Aylsham Road
      • Williams' Kitchen
      • Explorers Soft Play
      • Children's Parties
      • Meeting Room Hire
    • For Funders & Commissioners
  • News and Events
    • Latest News
    • Case Studies
    • Events
      • Santa Stomp 2025
      • Sleep Easy 2026
      • Global Leadership Summit 2026
  • Get Involved
    • Join Our Team
    • Volunteer
    • Become a Trustee
    • Room Sponsorship
    • School Partnerships
    • Corporate Partnerships
    • Supported Lodgings and Nightstop
    • A Gift in Your Will
    • Work Ready
    • Run for YMCA Norfolk
    • Give a Gift – Christmas 2025
  • Contact Us
    • Compliments and Complaints
    • Charity Shops
Show Search
Hide Search
DONATE

Martine rebuilds her life with the help of YMCA’s Yvonne

13th November 2019 by Harriet King

At YMCA Norfolk’s Annual Celebration 2019 on November 7, Yvonne, YMCA Norfolk Volunteer, and Martine, YMCA Norfolk client, faced the stage together to tell supporters their inspirational story:

“After witnessing the murder of a family member and other horrendous atrocities, I fled The Congo and moved to the UK. I was depressed, lonely and I found life very difficult especially with the language barrier.  I moved to YMCA Norfolk with my young daughter and with the support of their ‘Umbrella Team’ I was introduced to ‘Yvonne’ my Volunteer Support Worker,” said Martine.

Umbrella Housing is part of Community Housing Norwich, YMCA Norfolk’s accommodation service working with single-parent families. Yvonne has volunteered with YMCA Norfolk for almost three years – working closely with a number of Umbrella clients.

“When I discovered I was pregnant again, I was devastated and worried about how I would cope with another child.  I had nothing for a new baby, and I was unlikely to have support from their father. My pregnancy was complicated and high risk with Gestational Diabetes and High blood pressure.  I was becoming more isolated and depressed with little interest in going out or eating properly,” Martine added.

Over the following months, which Martine described as extremely difficult, Yvonne visited Martine weekly – and her encouragement and support became a lifeline for Martine.

“We began collecting baby items through Baby Bank and from friends.  I started to feel more confident and I actually found myself looking forwards to the future.  I started to develop trust, I was getting more confident and my English was improving. 

“I asked Yvonne to be my birth partner when I gave birth to my healthy daughter in April. I moved from complete hopelessness to the chance of building a good life for the girls and me.  I feel I am coping well, building friendships and being a good mother to my children.  I am working towards having my own house so my girls can have a permanent home. 

“My faith in God has helped me and my prayers have been answered. I have two children still in The Congo and with support, I am beginning the difficult journey to try and get them to live with me here,” added Martine.

Following Martine’s exceptional transformation, Yvonne was named as ‘Volunteer of the Year’ at YMCA Norfolk’s Annual Awards last week; praised for her ongoing commitment to transforming the lives of others and setting an incredibly high standard for staff and volunteers to follow. Her colleagues commented on her ability to ‘prove time and time again that she is a dedicated, compassionate team member who embodies the values of the YMCA.’

Filed Under: Case Studies, LATEST NEWS

Footer

About Us

  • Our Vision, Mission, Values and Identity
  • Our Executive Team
  • Our Board
  • Privacy Policy
  • Safeguarding Children & Young People Policy
  • Safeguarding Adults Policy
  • Equality & Diversity Policy
  • Sustainable Planet

Get Involved

  • Join Our Team
  • Donate
  • Corporate Support
  • Volunteer
  • Charity Shops

Stay in touch

Fundraising Regulator badge with validation link

YMCA Norfolk

Registered Address:
YMCA Norfolk
Aylsham Road
Norwich
NR3 2HF

Registered in England No. 02067523
Registered Charity Number 801606

Registered Social Housing Provider No. H3868

YMCA
YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.
SUPPORT & ADVICEACCOMMODATIONFAMILY WORKHEALTH & WELLBEINGTRAINING & EDUCATION

Copyright © 2025 YMCA Norfolk · Graphic Design by Bourne Creative · Web development © 2019 Pathlight Design