Who is it for?
Single parent families (of all genders). Referrals can be made by agencies via a HAF (Hostel Accommodation Form).
What are the aims?
Umbrella provides accommodation which is safe and supportive, with housing related support and tenant involvement opportunities.
What accommodation is available?
Self-contained properties which include a mix of houses and flats, providing 1, 2 & 3 bedroomed accommodation.
Who staffs Umbrella?
A Housing Engagement Worker manages the properties ensuring housing management and maintenance issues are dealt with and trained volunteers offer additional support. A 24 hour service is available through the YMCA out-of-hours service for tenants reporting housing issues.