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First Aid Training and Courses


Adult Mental Health First Aid – Positive Mental Health in the workplace


Did you know that:


  • 1 in 4 adults will experience a mental health difficulty at some point in their life. It can affect anyone and has a major impact on every area of life including work.
  • 91% of managers agree that what they do as a manager affects the well-being of their staff. However, only 58% of employees believe that their manager is genuinely equipped to cope with their well-being.
  • In a recent article, published by the Institute of Leadership and Management, it was noted that mental health was the area where managers were most likely to fall down.


Would you know how to support staff or colleagues facing mental health difficulties?


We believe that every ‘people’ manager should receive expert training on mental health and this should be considered an essential part of their overall training.

YMCA Norfolk can support your organisation to become a thriving workplace where staff wellbeing and mental health is talked about and supported.

We deliver a 2 day Adult Mental Health First Aid course which explores common mental health problems and provides the ‘first aiders’ with the confidence and practical tools needed to support colleagues.

Please click here for an online version of our leaflet, which provides more information and course prices.

To book your place on a course please contact mindmatters@ymcanorfolk.org or call 07527 937151.



Youth Mental Health First Aid


YMCA Norfolk delivers the 2 day Youth Mental Health First Aid (MHFA) courses and also the shortened 1 day course. The training is suitable for anyone who works with, lives with or supports young people aged 8-18. We will train you to have the skills and confidence needed to step in, offer mental health first aid and guide the young person towards the support they need. In doing so, you can help speed up a young person’s recovery, stop issues from developing into a crisis, and ultimately save lives.


We want adults to be able to show young people that mental ill health is a part of life in just the same way as physical ill health, that it’s OK to talk about and it’s OK to ask for help.

The course provides a recognised qualification for teachers, parents and youth workers. The topics covered include:


  • An introduction to mental health
  • Depression and Anxiety
  • Eating Disorders and Self-harm
  • Suicide and Psychosis


Upcoming Courses for 2019

  • Wednesday 20th and 27th March
  • Wednesday 8th and 15th May
  • Wednesday 10th and 17th July
  • Wednesday 10th and 18th September
  • Wednesday 6th and 13th November



Mind Matters Price List  2018 – 2019

Please note all prices are excluding VAT


Mental Health Awareness (2 hours)

Providing young people, teachers, parents, those working in youth settings the practical tools for building resilience, self-esteem, confidence and good mental health.

Ideal for Continuing Professional Development or initial awareness sessions.

Up to 30 delegates / 2 hours / 1 trainer £175 / 1575 points



Mental Health Awareness (4 hours)

Providing young people, teachers, parents, those working in youth settings the practical tools for building resilience, self-esteem, confidence and good mental health.

Ideal for teacher training days or collapsed timetable days for young people.

Up to 30 delegates / 4 hours / 1 trainer £300 / 2700 points



Mental Health Roadshow

Providing a high impact, one-off event that will engage a large number of young people about mental health issues.

Ideal for collapsed timetable days for whole year groups. This allows exploration of particular issues: exam stress, body confidence, food and mood, friendships and healthy relationships.

Whole year groups / 6 hours / 4 trainers £800 / 6300 points



Mental Health Assembly

An introduction to mental health, raising awareness, challenging stigmas and breaking down barriers for young people.

Ideal for school assemblies.

1/2 hour / 1 Youth Mental Health Engagement Worker £60 / 528 points



Mental Health Peer Mentoring

Setting up a peer mentoring programme and training a number of young people to support their fellow students. This helps breakdown stigma and addresses low level concerns before they escalate.

Ideal for those in later High School Years and those in College.

15-20 peer mentors / 7x 1 hour sessions over a full term /

1 Youth Mental Health Engagement Worker £500 / 4500 points



Youth Mental Health First Aid Training (1 day)

Provides a good understanding of a range of mental health issues and how best to help young people access other support and specialist services.

Ideal for parents, teachers, young volunteers and those who are supporting young people. An essential tool to be able to identify emerging mental health needs and to prevent problems escalating.

Qualified trainer / Recognised qualification £85 pp / 765 points pp



Youth Mental Health First Aid Training (2 days)

Provides in-depth exploration and understanding of a range of mental health issues.

Ideal for senior teaching staff, youth workers or those involved with a young person’s welfare in alternative provision.

Qualified trainer / Recognised qualification 12 people £1000 / 9000 points

14 people £1200 / 10800 points

16 people £1400 / 12600 points



‘Peace of Mind’ Counselling

Provides early stage, individual support for young people. Our counsellors are trained in a variety of approaches and work to the framework for good practice of the British Association of Counselling and Psychotherapy.

Ideal for schools without an in-house counselling service.

Minimum of 2 sessions / Qualified counsellors £45 per session / 405 points


Mind Matters Points

The cost effective and flexible way to pay for mental health services.


Key features

  • Up to 12% discount on marked prices
  • Flexibility to spend points when and where needs are identified
  • Share points between schools, across clusters or academy groupings
  • Have the backup of a counselling service if you need it or spend the points on preventative programmes
  • Points last for 2 years from date of purchase


12,000 points (minimum order) £1,200 +VAT

20,000 points £2,000 +VAT

45,000 points £4,455 +VAT



More Info

For more information or to book one of our sessions, please either call us on:

07894 566615

Or fill out the following form:





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All of the courses are at YMCA Communities office 7/8 Waldegrave Road, Norwich NR5 9AW